Organisation Description

Updata is the UK’s leading Public Sector Network specialist. We provide reliable, flexible and cost-effective connectivity solutions for public sector clients. Whether you’re in local government, education or health, our scale and technical expertise mean we can provide the network service you need..

Updata has the scale to meet your needs – Across the UK, our networks reach over 5,000 end-user sites, through more than 600 points-of-presence (POPs). We provide connectivity to over 12% of all schools in England and Wales and have network equipment in 12% of the UK’s telephone exchanges. Our services include data centres, content filtering, email hosting and Internet provision.

Updata understands public sector procurement – We’re Buying Solutions accredited for Telecom Networks – Infrastructure and Connectivity (framework RM 374/L3), which means we’re easy for your procurement team to work with. And with ISO accreditations for Quality Assurance, IT Service Management and Information Security Management, you can be confident in our approach to delivering your project.

Awards

Accreditations : Buying Solutions – Telecoms Networks & Infrastructure, Framework Number RM 374/L3
ISO14001 – Environmental Management Systems
ISO9001 – Quality Assurance
ISO20001 – IT Service Management Systems (ITIL)
ISO27001 – Information Security Management Systems

Services

Updata is committed to technical excellence. We’re at the forefront of broadband network developments and know how to implement them effectively for our public sector clients.

Updata’s core expertise is in the design, build and management of sophisticated MPLS networks. With extensive experience using fibre, copper and wireless, we can specify the access technology most suitable for your requirements. And we have unique expertise in local-loop unbundling, which in many cases provides higher bandwidth, greater reliability and lower cost than other methods.

As well as our core network design, build and management capabilities, we offer a range of additional service options which add significant value to our clients’ infrastructure.

.Managed networks
.Network security
.Hosted services
.Internet provision

Everything we do is built around an agreed service level agreement (SLA) with the client, so you know exactly what we’ve committed to. Our network operating centre (NOC) and service-desk facilities are UK-based, permanently staffed by qualified people, and available 24/7.

Markets

Public Sector: Local Gorvernment, Education, Health, Fire & Rescue & Police.