Organisation Description

EDS provides a broad portfolio of business and technology solutions to help its clients worldwide improve their business performance. EDS’ core portfolio comprises information-technology applications and business process services as well as information-technology transformation services.

EDS’ A.T. Kearney subsidiary is one of the world’s leading high-value management consultancies. Our innovative portfolio is built around our unique offerings in mainframe, data center, help-desk and desktop services application, maintenance and development business process, outsourcing and transformation services.

As the CIO’s trusted adviser EDS provides the best solutions for executives looking to maximize return on their IT investments. Our deep industry knowledge enables us to help clients address issues specific to their businesses and our unmatched global infrastructure provides the capacity and capability to help ensure we continue to serve our clients extraordinarily well. Through our consortium approach clients receive best-of-thought EDS solutions combined with best-of-breed technologies from like-minded hardware and software providers.

Did you know? EDS ...

• Manages more than 50 000 servers and supports more than 3 million desktops around the world.
• Manages 350 million-plus customer relationships and more than 2 billion customer interactions annually in 41 languages.
• Has help-desk agents who respond to 27 million support calls annually and serve clients in 24 languages.
• Processes more than 1 billion health claims annually.
• Is the largest provider of U.S. Medicaid and Medicare process management services administering $100 billion in benefits each year.
• Volunteered a combined 65 000 hours in support of community activities around the world in 2003.
• Is the founding sponsor of one of the world’s premier distance learning adventures the JASON Project which has reached nearly 13 million students and teachers since 1989.
• Is the title sponsor of the EDS Byron Nelson Championship annually attracting golf’s biggest and brightest stars and providing more dollars to charity than any other PGA event.
• Launched “Agile Workplace Solutions “a virtual desktop management approach that can boost deployment performance up to five times and lower costs by nearly 30 percent.
• Initiated Data Center Markup Language (DCML) – a new standard to allow disparate computer components to talk to each other throughout the world’s data centers.
• Offers myCOE the only computing solution that allows our clients’ employees to remotely select computer software to fit their professional needs at lower costs.

With approximately 120 000 employees, EDS supports the world’s leading companies and governments in 60 countries.