Tech Sector ‘Walks the Walk’ to Keep People Working Despite Snow
As Scotland ground to a halt once again this week, with offices closed, roads impassable and trains and airports hampered by atrocious weather, many technology sector companies reported that the adverse weather was having little or hardly any impact on business.
Of the companies surveyed, 70% reported they were losing hardly any business and only 18% reported ‘a little’. 95% of ICT businesses advised that their staff are able to work from home effectively, however it isn’t compete ‘virtual office’ heaven as 42% confirmed they do need to have some staff in the office.
Polly Purvis, Executive Director of ScotlandIS said: "Many employers should think twice before asking staff to travel in difficult conditions when they don't need to. Increasingly businesses can conduct day to day operations with staff staying at home and using email, skype and telephone and video conferencing so that they can work from anywhere and still access corporate information.”
Formal Policies and Guidelines
30% of companies have a specific bad weather policy, applicable in exceptional weather conditions. All have some guidelines on when staff should consider working from home. Many employers now take staff’s childcare responsibilities into account with regards to home-working guidelines, with 82% confirming this was part of their policy.
Asked whether firms reimburse their staff for transport costs 36% said “no” and a further 50% advised they only do so “in exceptional circumstances”.
Premises on shutdown
Asked how much of a nuisance having their premises out of action is, most companies reported that having their premises closed for 1-2 days due to the weather was not an issue; (85%), by 3-5 days it starts to be a ‘slight nuisance’ (50%). However businesses predicted that over a week’s closure would be a considerable nuisance/real problem (66%)
Alan Hill, Client Director for Computacenter UK said:
“The majority of our Edinburgh based staff - sales, administration, projects, consultants are all equipped with a secure, remote connectivity capability which enables them to work from home with access to mail and other key applications. This has been of huge benefit during the course of the extreme adverse weather conditions of the last week or so. Even though about 80% of the staff have not been able to make it into the office, it has been pretty much business as usual.”
New ways of working
With weather conditions making it dangerous to travel, businesses have been coming up with new ways of delivering their services.
Cameron Leask, Managing Director of Escrivo said:
“One of our clients, Central Scotland Ballet School, normally conducts classes in a range of community venues for 600 students every week, but all their venues have been closed recently because of the snow – so all classes have had to be cancelled. "Using easily available technology tools and a £15 webcam, we set up a live video stream of dance classes from one of their teachers’ homes, straight into the comfort of the student's own homes. It’s a great example of using technology to address the business impact of bad weather - students and parents have been really positive about the classes and with the conditions set to continue, more classes are likely to be streamed."