Customer Service: how to build loyalty and repeat business

Member Event

Customer Service: how to build loyalty and repeat business

  • DATE:
    Wed 14 Aug 2019 18:00
  • TIME:
    18:00 - 20:30
  • VENUE:
    Norton House Hotel, Ingliston, Newbridge, Edinburgh EH28 8LX

Wed 14 Aug 2019 18:00 - 20:30

Many businesses fail to realize the importance of customer service for business growth. Your customers are the lifeblood of your business. Their satisfaction has a direct effect on your sales and the profitability of your business. Thus, effective customer service determines if the business will continue or not.

A successful business is one that is continuously endeavoring to improve its customer service and the key to success is action so come to this very interactive and practical workshop designed for Directors, Entrepreneurs and Managers who are serious about getting better results from the business. The environment is very relaxed and welcoming.

18.00 - 18.30 Welcome, networking, a light dinner is served
18.30 - 20.30 Business Education Workshop

For more details contact Daniela Grendene, ActionCOACH Business Coaching on and 0131 3228843.

more information

Scotland's trade body for the digital technologies industry

Join Us
  • IS Ambitious...

    Driving engagement across different sectors enabling Scotland, the industry and your business to grow.

  • IS Progressive...

    Securing the talent of the future for the digital technologies industry is a priority for ScotlandIS.

  • IS Informed

    ScotlandIS has influence and connections within the industry in Scotland, the Scottish Government and the public sector. The positive work we do has implications for every business in the sector.

  • IS Knowledgeable

    Market intelligence, insight and connections to develop business opportunities and skills within your business.