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DTSTAMP:20260801T213134
DTSTART:20260812T170000Z
DTEND:20260812T193000Z
LOCATION:Barclays Eagle Labs Beco Building\,  58 Kingston Street\,  Glasgow\,  G5 8BP
SUMMARY:The Hidden Engineering Behind Production AI
DESCRIPTION: Over the last year Head for Data have been building an AI-native support platform\,  integrating large language models into an operational workflow used by real engineers handling real customer requests. The interesting part wasn't choosing the model - it was everything else. In this talk Colin Parry will walk through the engineering decisions that[..]
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