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CASE STUDY: stampfree.ai

Company Details 

Name: stampfree.ai

Date Founded: 2018

Sector: Digital, e-Commerce

Key Products/Services: Patented AI phone-based parcel shipping & returns

Website URL:  www.stampfree.ai

Executive Summary 

stampfree.ai patented technology uses AI to allow postal customers to send parcels, letters and online returns just by using their phones – no need for postage stamps, parcel labels or printed off postage.  Our technology enables a user to write a handwritten alphanumeric code (8 character code) on a mail item, scan/validate it with the camera function on their phone, then post it in the normal way.  Our handwritten barcodes can be read quickly and accurately just like a conventional barcode, but now anyone can write a barcode. 

In addition our technology allows customers to send parcels using existing postal or retail apps or alternatively to go AppFree™ and send parcels just by using the social media channel they use every day like WhatsApp for example. 
 

The Challenge 

Consumers are frustrated with printing labels at home, queuing in post offices, or downloading unfamiliar postal apps. They want the convenience of using everyday channels to send parcels and returns. Current parcel locker systems add further inefficiencies: QR code drop-offs require over-labelling, leading to errors and lost parcels, while the lack of permanent shipping IDs restricts lockers to one parcel per slot. 

For carriers, the challenges are just as significant. One UK carrier alone maintains 10,000 outlets with 10,000 label printers—costly, complex, and unsustainable. Handwritten coded letters also lack validation, resulting in lost items and expensive manual sorting. Together, these issues create inefficiencies, drive up costs, and undermine customer confidence. 


The Solution 

stampfree.ai patented AI label free technology directly addresses these challenges by replacing physical labels and printers with a secure, handwritten digital ID. Customers can simply write an eight-character code on their parcel, validate it with their phone, and post as normal, or even use every day platforms like WhatsApp to send items without downloading new apps. For carriers, this removes the need for thousands of costly printers, increases parcel locker capacity by up to 15%, and enables more sustainable, off-grid locker options—streamlining operations while giving consumers a faster, more convenient way to ship. 


The Impact 

The impact of stampfree.ai  label free technology is already being felt across the postal and logistics sector. Carriers benefit from significant cost savings through the removal of printers and reduced manual handling, while parcel lockers gain up to 15% more usable capacity and can operate more sustainably with 90% lower energy use. At the same time, consumers enjoy a simpler, faster, and more convenient way to send parcels and returns, boosting trust and satisfaction across the delivery chain. 
 
 

Future Plans 

stampfree.ai mission is to harness AI to develop innovative products that redefine the way parcels are sent. To protect and scale this innovation, the company is actively securing global IP protection through patents in major territories worldwide. By building depth and sophistication into its products, stampfree.ai creates solutions that are difficult for larger corporate entities to replicate. At the same time, the business continually identifies gaps in the market particularly in complex and bespoke areas, unlocking new opportunities and driving strong revenue potential. 

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