Many businesses fail to realize the importance of customer service for business growth. Your customers are the lifeblood of your business. Their satisfaction has a direct effect on your sales and the profitability of your business. Thus, effective customer service determines if the business will continue or not.

A successful business is one that is continuously endeavoring to improve its customer service and the key to success is action so come to this very interactive and practical workshop designed for Directors, Entrepreneurs and Managers who are serious about getting better results from the business. The environment is very relaxed and welcoming.

18.00 – 18.30 Welcome, networking, a light dinner is served

Wed 14 Aug 2019 18:00 – 20:30