The ‘great lockdown’ of 2020 is making the drive for process automation in 2021 inevitable. Forrester Research predicts that in 2021, digital transformation at more than 75% of enterprises will focus on automation and will have some form of sanctioned citizen development by the end of the year, while a larger percentage will be working on it. The pandemic has accelerated investment in business process automation, to improve customer experiences, reduce costs, eliminate paper and drive compliance.

Join FlowForma’s Product Strategist, Paul Stone and Andy Ross, Technical Lead at Appetite for Business on January 27, as they unveil their Top 4 Predictions for Process Automation in 2021 and share how automating processes can help navigate both employees and employers in 2021