Building Better Telephone Systems for Healthcare Providers
For healthcare providers, great communication is essential to delivering cohesive, compassionate and effective care. From ensuring patients are kept in the loop about upcoming appointments or changes to prescriptions, to helping key members of staff from multiple departments collaborate on urgent issues, cloud based telephone systems are fast becoming an integral part of a healthcare provider’s digital toolkit.
The infographic below provides key insights into the advantages cloud based telephony offers healthcare providers. Not only does it help hospitals and surgeries manage call volumes with tools like customisable, automated messaging and interactive voice systems, a telephone system that’s powered by the cloud means that calls can be easily diverted to key members of staff using the same number as their desk phone, no matter where they are.
Above all, upgrading to a cloud based telephone system means that everyone, from the healthcare professionals to the patients, their family and friends, benefit from more flexible, connected and responsive healthcare provider.
You can download the full infographic, How Cloud Can Keep Healthcare Talking here